
We blame the late nights...
Now some copywriters are just getting lazy – and they’re repeating cliches so many times that a butcher’s website reads the same as an accountant’s website.
To fight back, here’s our top five most hated copywriting words and expressions – which have no meaning and never need to be used again on an ‘About Us’ page or a flyer.
5. ‘Web-based portal’
It took me an age to figure out what a ‘web-based portal’ is. Turns out, it’s just a website the developer thinks is particularly special because it has – gasp – more than one page.
So unless your site genuinely is a portal – either through time and space, or to the mythical lands of Narnia or Terabithia – call it a ‘website’.
4. ’21st century business’
Wow – your busines is in the 21st century? Well, so am I – and just because your business exists doesn’t make it modern. Guys, it’s 2010 already – the 21st century is 10% over!
Now if your business were a 22nd Century business… well, that would be exciting. You could make a fortune selling that time machine you’ve got.
3. ‘Tailored to you’
Everyone’s service these days is ‘tailored to you’. Well, imagine if it wasn’t!
“Madam, we know you live in a bungalow, but we’re still going to charge you for carpeting the stairs.”
Also, who else would the service be tailored to?
2. ‘Solutions’
There was a time when roofers sold roofing. Now they sell ‘roofing solutions’.
But please – how many of us ’solve problems’ for our clients? Most of us just flog the same products and services time and again, and there’s no need to lie about it.
Yes, Barack Obama is finding ’solutions’ to the world’s economic problems. Yes, a counsellor finds ’solutions’ to your relationship problems. But a waitress doesn’t serve ‘thirst solutions’ – she serves ‘coffee’. And it’s the same coffee for everyone.
A house doesn’t need a solution. It needs a roof.
1. ‘Exciting’
When I’m reading about your business, I’ll decide for myself whether or not it’s exciting.
And guess what? If your business clearly isn’t exciting, I’m not going to start believing it is just because you’ve scattered the word ‘exciting’ throughout your adverts.
Next time
So next time you’re writing, remember that if your business really is ‘exciting’, dynamic and modern, people will be able to tell for themselves. You don’t have to bludgeon readers with cliches for them to see you’re special.